To maintain the high level of service you expect, Adirondack Generators implements a fuel surcharge policy that reflects fluctuations in fuel costs. This surcharge is necessary to offset the rising costs of fuel and ensure our technicians can continue to provide timely and reliable service across our entire service area.

1. Applicability: The fuel surcharge applies to all service and maintenance visits that require on-site technician support.
2. Calculation: The surcharge is calculated at a rate of $0.25 per mile, measured from our office at 164 Harrison Street, Johnstown, NY, to your destination. The total mileage will be included in your invoice as a separate line item.
3. Exceptions: Customers with an active service contract may have different terms regarding fuel surcharges, depending on the contract’s stipulations.

Adirondack Generators remains committed to providing excellent service while keeping costs transparent and reasonable for our customers. If you have any questions about this policy or how it may impact your service, please don’t hesitate to contact our office.

Thank you for your understanding and continued support!